No, this won’t explain how to track the usage of your Fiori apps. Despite this being a long-requested feature, SAP still does not provide an easy-to-use report for S/4HANA private cloud / on-premises systems. There is an app for Public Cloud available 🔗. As the name implies, this isn’t about delivering a UX-friendly dashboard to present to management. If you want true insights into your Fiori app usage, you are essentially on your own. SAP merely offers a few hints on how to tackle this problem in SAP Note 3203036 - Tracking usage of Fiori apps 🔗.

The note indicates that data can be extracted from Gateway service logs and tables for backend-driven actions, whereas UX-related metrics that bypass backend calls are better addressed by the alternative solution provided at the conclusion of the SAP Note. This external tool recommendation comes with the standard advisory that utilization is at the user’s own risk.

The link goes to SCN and a post 🔗 from September 9th. 2017. 2017 is not exactly new and in these 9 years, it is likely that some changes in the technology area have happened. But, the SAP Note got its last update on 6. March 2026. So, the information was verified, right?

Yes and no. The link still works. One might be tempted to take this for granted. For anyone who works with SAP daily, that alone is a big success. The SCN blog post is also still online; the formatting is fine, and the text is perfectly readable. The only minor downside is the usual limitation of older posts, like the author now showing up as “former_member.”

The content presented is outdated. After nine years, it is only natural. That is no fault of the post or the author; it was entirely valid when it was written. In the IT space, it is completely normal for things to change after nearly a decade. Outdated, sure—but does it still work? After all, it is officially mentioned in an SAP Note as an alternative workaround for a problem SAP fails to provide a native solution for. The solution outlined in the post relies on the old version of Universal Analytics. How can you tell? It uses the analytics.js library alongside the classic UA-XXXXXX-Y ID format. Google has since overhauled its platform, making Google Analytics 4 mandatory 🔗 and shutting down the old service in 2024. Again, that is perfectly fine for a blog post from 2017. It was a great solution at the time, but it has now been technically dead for two years.

The SAP Note itself, however, is far from outdated. It was last updated on March 6, 2026; just a few months ago. Even long after Google announced its breaking changes regarding Universal Analytics, SAP chose to keep the link to that blog post active. At the very least, they could have removed the link, marked it as deprecated, or replaced it with a disclaimer like: “You can develop your own analytics app using GA4 or Matomo; here is an outdated example.” Alternatively, they could have pointed users to official documentation on how to build a custom Fiori Launchpad (FLP) plugin.

It would be even better if someone at SAP who feels responsible for this missing feature, or for the note itself, provided an updated code example using GA 4, Matomo, or a similar modern tool, and linked it within the note. Instead, the note points readers toward the NetWeaver Gateway analytics service for reporting as an alternative reporting solution. The link goes to HANA 1.0 Live 🔗. Two external links, two outdated sources. As the reporting app F4204A is not available for private / on-premise S/4HANA, it would be nice to have a link to a recent version for theGW analytics service . That page exists in S/4HANA 2025 SPS1 🔗.

That there is an other way of maintaining “external” information is shown in SAP Note 3517803 - FIORI Apps Usage with Report IWFND/R_METERING_VIEW 🔗.

That content 🔗 is from SAPSUpport and maintained. I guess that SAPSupport is a group account, making it share the fate of former_member unlikely. It is possible to take responsibility for links added to an SAP note. Yes, of course, poor SAP support, so much to do, not every information referenced in the main SAP Note text can be checked when a note is updated. Understood, but than lower your support fees. Customers pay premium, than deliver premium. Next time, as a suggestion, do not only update the note content, but also take a look at referenced sources.