Personas 3 and IE11

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“Personas 3 does not work with IE11.” I came across this lately at work and before others are having the same questions, I thought I`ll write a blog to help Personas 3 architects.

Key take away is that Personas 3 works with IE11, but currently is not supported. In general, Personas 3 “follows the Desktop Browser Support Statement as published in PAM for the NW 7.4 release”. [1] NW 7.4 supports IE11, so the goal is to have Personas 3 work flawless on IE11 too. There is a restriction mentioned in the SAP Note about that “IE11 is currently not supported“. Emphasis on currently. The real problem why IE11 is currently not supported is explained in [2]. IE11 has a huge performance problem that hits you when running Personas 3. This problem is not caused by SAP, but by IE11 and as the note states, “SAP has reported several issues to Microsoft on 04th of May 2015”. As of August 20th, Microsoft delivered a patch that looks to address the issue (“MS provided a new version of IE11 which dramatically improves the performance issue”). As the notes state, SAP is taking a look into this and when the patches provided by Microsoft are evaluated and considered good enough, SAP will update the note [1] and IE11 will be supported. For now we`ll have to wait and hope that this will be done early.

Important SAP Notes

[1] 2050838 – SAP Screen Personas – Limitations/Restrictions/Behavior

[2] 2163772 – IE Issue: Massive performance issues in IE11

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2 thoughts on “Personas 3 and IE11

  1. Hello Tobias,

    Can you confirm if this issue is fixed. Currently, when i open the url in IE11, i dont see any Persona Flavors. Do we need to configure something differently for IE11. We are on Personsa 3 SP4.

    Appreciate your help.
    Regards,
    Salil

    • Salil,

      the issue with IE11 is performance, not that Personas 3 isn`t working. In case you access Personas 3 with IE 11 and see nothing, your problem is a different one. For instance, does it work when you use Chrome or Firefox? Your user is correctly configured? Flavors are shared?

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